Blank page after submitting a form

WordPress Event Management, Calendars & Registration Forums Report A Bug Blank page after submitting a form

This topic contains 5 replies, has 2 voices, and was last updated by  Stephen Harris 8 years, 9 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #21109

    Hi When I´m logged in and submit a form I´m redirected to this page: http://svenskamorenoinstitutet.se/events/event/introduktion-till-psykodrama/?booking-confirmation=offline#eo-bookings and this works fine.

    When I´m not logged in and submit a form I´m redirected to this page:http://svenskamorenoinstitutet.se/events/event/introduktion-till-psykodrama/#eo-bookings.
    And this just turn up blank. And there is no verification email sent to my address either.

    This is a new problem for me. Is it because or 3.0?

    /Urban Norlander

    Urban Norlander
    #21112

    Hi Urban,

    Do your error logs give any indication as to the problem? A white screen usually means an error on the server side..

    Stephen Harris
    #21113

    Sometimes i get an error message that says that there is an error on the server.
    When I look at the bookings I can see the new booking.

    Urban Norlander
    #21116

    What is the actual error message in the logs? As an educated guess, do you have a caching plugin enabled? If so, does the probablem persist after deactivating it?

    Stephen Harris
    #21117

    Yipee!
    You are quite right I had “W3 Total Cache” installed and the problem disappeared when I deactivated it!

    But How come I have never had this problem before?

    /Urban

    Urban Norlander
    #21129

    Hi Urban,

    This is a preexisting issue, so I’m suprised you haven’t had this issue before. The current workaround is to ensure caching is disables on booking pages.

    Stephen Harris
Viewing 6 posts - 1 through 6 (of 6 total)
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