Paid up but licence key invalid

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This topic contains 2 replies, has 2 voices, and was last updated by  Michael Docker 11 months, 3 weeks ago.

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  • April 28, 2023 at 5:30 pm #42691 Reply

    This happened to me last year and it’s happened again now. I’ve paid my renewal fee but in my Settings it says my license key is invalid.

    Michael Docker
    April 29, 2023 at 9:00 am #42702 Reply

    Hi Michael,

    I can see license key ending HQL was extended until March 2024. Is that the key you are using?

    If it is, try changing the key on your site and then renter the key. That should clear the cache and it’ll recheck the key.

    Stephen Harris
    April 30, 2023 at 12:21 pm #42704 Reply

    That did it.

    Michael Docker
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Reply To: Paid up but licence key invalid
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